How do I know if my Product has gone bad?
Each product has an official expiration date, but our products tend to last longer than that, depending on storage conditions. You’ll actually start smelling the oils going rancid when the product starts to go bad.
Do you do animal testing with your products?
We do not do any animal testing so instead we test on our kids! Everything is baby’s sensitive skin approved. 😉
Are your products safe for sensitive skin?
We can't officially say “yes, all of our products are safe for sensitive skin”. But we can attest to the help it’s been for us with our family’s sensitive skin, eczema, and psoriasis. I (Laura) get severe eczema from using any commercial grade soap with Sodium lauryl sulfate in it. Half the reviews on our Facebook page are for Renew and Refresh alone, on what it has done for their eczema, psoriasis, and acne! So our answer is yes, it works fantastic for our family and our sensitive skin issues. And we hope it works for you too. Try it out and let us know!
How long do your bars of soap last?
Our bars of soap usually last four to six weeks in the shower. Laura gets 6 weeks while Everett gets 4. And the kids? They get months out of their bars as long as they don’t float them in the tub. Letting your bar dry between uses will help it last longer! Our soaps will last indefinitely when stored in a cool dry place. We have a few bars of soap from 3-5 years ago that still have scent and work just fine! Laura is keeping them as an experiment.
Where should I store my soap?
A dry place is best. Some of our customers stock up and buy a bunch of soap, they'll put them throughout the house as air fresheners, in their linen cabinets, and in their drawers -to make their clothes smell amazing!
Can you smell the soap on you?
We like to call our soaps an ‘in shower experience’ meaning they’re a nice strong fragrance in the shower and then light on the skin thereafter. Everett likes to say it’s so that you won’t feel like you’re walking into church Sunday morning being knocked out with perfume.
Does the fragrance last through the whole bar of soap?
Yes! The fragrance will last until every sud is gone. We’ve been told by some of our customers that they’ve previously bought handmade soap where after its used a couple times the scent disappear. Never the case with our soaps!
How long do the Lotions last?
Lotions should be tossed at the end of the date range. Because they have water in them, they’re our only product with a preservative and tend to lose their scent quicker.
How long do the Body Butters last?
They will last for 1-2 years if kept out of the sun and stored in air conditioning.
Where should I store my body butter?
Body butters need to be stored where they will not get sun or be hot because they will melt. The Shea butter in them will get grainy in texture when it solidifies after melting, which is absolutely fine to use, but doesn’t feel as great or smooth.
Help why does my body butter feel too greasy?
A little bit goes a very long way with this product! A finger full can often be enough for a whole back massage. We tell people at shows that a pea sized amount of lotion does your hands and even less of our body butters. Less is more with this product if you are feeling it is too heavy. It takes about 15-30 minutes before it fully soaks into the skin which makes it our favorite product for massage. Which we indulge in almost nightly, so finding that perfect amount is key for daily use.
Product sat in hot mailbox all day and body butter is liquid, is it ruined?
No, you can leave it at room temp or pop it in the fridge to firm back up. The Shea butter may harden a little grainy, but the product is still fine! The Shea grains will remelt when applied to the skin.
Can a body butter be consumed?
Our body butters can be edible, with just two to three ingredients certain ones are perfectly safe. Simple Luxury is the best one for consumption; we use this in place of Lanolin while nursing, & lip balm when one cannot be found. The all natural body butters with essential oils are less of a panic if accidentally consumed. I can’t even say how many times our babies have dug a finger full and eaten body butter left on our night stand…. The pets like to get in on the action too; our aunt’s dog loves to lap up a jar of unattended lavender body butter, and honestly our cat will too. We are happy to report that the babies and animals were a-okay and their skin/coat was amazing afterwards. But please, replace the cap after use, and consult a doctor if something doesn’t seem right, these are just our personal experiences.
How long do the Sugar Scrubs last?
As long as they’re kept dry and the top stays on (keeping air & moisture out), they’ll last as long as it takes you to use them!
Where should I store my scrub?
You can store them anywhere you will use them, just be sure to keep the cap on to prevent them from getting excess air or moisture. We always suggest people keep them as dry as possible and not to add water to them. Try to use a dry hand or finger as you’re applying it. That can be difficult sometimes; just make sure to shake your hand off or use the scoop that comes with them and that will help.
How long do the Lip Balms last?
We find the Lip Balms definitely toe that one year line if they’re in a hot car every day. Where as Lip Balms stored in our home can last years.
Where should I store my bath fizzy?
Please store in a dry area. Fizzies will react with moisture to make the classic fizz and if left in a humid environment won’t have much fizz power when it hits your bath water. We like to store ours in a zip-lock bag or get fancy and store them in a beautiful decorative glass jar that has a rubber sealed lid.
Facial Cream and Scrub
How long do the Facial products last?
Our facial products like lotions should be used by the best by date, because they have water and a small percent of preservative in them to keep any icky bacteria away. Always use clean fingers when applying to your face, and keep any excess water out of the facial scrub when in use.
Where should I store my facial products?
They can be stored anywhere not in excessive heat as long as the top is secured. The scrub can be kept in the shower, but do avoid any excess water from entering the container.
How long do the Diaper Creams last?
Diaper cream has a shelf life of 1-2 years when stored in a cool, non-sunny space. We get a couple months use out of a jar.
Where should I store my diaper cream?
In a cool space away from the sun.
Can I use the diaper cream if my baby has open bleeding sores?
Yes! We unfortunately experienced this nearly daily with our first son. The diaper cream would take his red, bleeding butt to a light pink by the next morning (that is if he didn’t soil himself over night ...again). The essential oils in it are good for promoting healing. Just take extra care when wiping, a bleeding bottom is a hurting bottom, and the cream can be applied with a thick coating to the inside of the diaper.
Is the diaper cream cloth diaper safe?
Yes! We formulated it with our first daughter who was cloth diapered her whole first year. Simply apply a lighter layer of cream, and I always took a little bit of dawn dish soap or one of our bars to the diaper if I saw any moisture wicking away from the fabric. I would also strip the diapers every month or so.
How long do the Foaming Soaps last?
Best if used within a year. We keep a bottle at our kitchen sink and it lasts our family of six about a month. Take care to cup your hand around the spout though, sometimes a powerful pump sends the suds rocketing towards your shirt.
How long does the Laundry Soap last?
Laundry soap lasts our family of six about 2 months with around 7-8 loads done a week. Shelf life wise you have years to use this product.
Where should I store my laundry soap?
Store it in the laundry room with the cap on, wouldn’t want all that powder to escape the container.
Can the laundry soap be used for HE machines?
Yes, this is a low sudsing laundry soap. We have a HE machine currently and use about three to four scoops full depending on how dirty the clothing, just be sure not to over pack the clothing or the soap may not have enough time to dissolve.