My shipping address is wrong!
Please email us at firstname.lastname@example.org as soon as you realize the mistake! We pride ourselves on getting our deliveries out as quickly as possible. To keep providing Free Shipping, we ask that you always double check your shipping address before you finish your order.
My product was lost in shipping or my items were damaged.
All of our orders over 1 pound (3 or more bars of soap) are all priority mail and come with $50 worth of insurance. The customer is responsible for handling any insurance claims with USPS.
When should I expect to receive my order?
If everything is in stock, you should receive your order within 7-10 business days from the day you place your order. Once the order has shipped, a tracking code will be added to your “Confirmation” email. You can enter you tracking number on USPS’s site.
When should I expect to receive back-ordered items?
All of our products are able to be back-ordered as we do not always have a full stock of every item. Please allow an extra 5 days for the back-ordered product to be made fresh for you!